Frequently asked questions

Everything you need to know before you start. Can't find what you're looking for? Ask us directly.

What is EditDeckPro?

EditDeckPro is an AI-powered platform that helps creators design professional-quality graphics for album covers, social media, Shopify stores, and more. No design skills required. Just upload, describe, and let AI do the rest.

Who is this platform for?

Our platform is designed for emerging artists, small business owners, and creators who need stunning visuals quickly and affordably. Whether you're an independent musician, an entrepreneur, or an influencer, we've got you covered.

How does it work?

It's simple:

  1. Upload your reference image or inspiration.
  2. Describe your vision (e.g., “edgy, black-and-white album cover with bold text”).
  3. Generate and download.
What are the available subscription plans?

We offer three plans:

  1. Starter ($27/month): Generate up to 5 cover designs per month, standard-resolution outputs, basic customization tools, full ownership of designs, mobile access, and email support.
  2. Next Level ($67/month), Most Popular: Unlimited AI-generated cover designs, high-resolution outputs, custom text tools, and priority email support (24-hour response time).
  3. Pro Studio ($119/month): Team plan with up to 5 users, a centralized dashboard for managing projects and downloads, faster generation priority, team folders, and early access to new features.

Save ~32% with yearly billing. See all pricing →

Can I try the platform for free?

Yes, we offer a 3-day free trial. A payment method is required at signup, and you'll be charged your selected plan automatically when the trial ends on day 4. You can cancel anytime during the trial from your account dashboard to avoid being charged.

Can I cancel my subscription anytime?

Absolutely. You can cancel your subscription anytime from your account dashboard, and you won't be billed for the next billing cycle.

What file formats do the designs come in?

All designs are available in industry-standard formats such as PNG, JPG, and PDF. Pro plan users can also export in high-resolution formats ideal for print.

What happens to my designs after my subscription ends?

You'll still have access to any designs you've already downloaded. However, creating or editing new designs will require an active subscription.

What if I need help using the platform?

Our support team is here for you. Reach out to us via email at support@editdeckpro.com. Pro plan users also get access to priority support.

Can I request custom features or improvements?

Absolutely. We love hearing from our users. Send your suggestions to support@editdeckpro.com.

Is my data secure?

Yes, we prioritize your privacy and security. All data is encrypted and stored securely. For more details, please review our Privacy Policy.

Who owns the rights to the designs I create?

You do. All designs generated on our platform are yours to use however you like.

Still have questions?

We're real humans in Cleveland, Ohio. Reach out and we'll get back fast.